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Simply Adverse Reviews – What Our Customers Say

Customer service and transparency is at the heart of our offering for all our customers. No matter how bad your credit history is, we will be clear and honest with you about your chances of getting a bad credit mortgage. If we can’t get you a mortgage offer, we will never charge you for our services. Read the Simply Adverse Reviews to find out what our customers say about us.

Read over 3,000 Simply Adverse Reviews from Reviews.io, Google and others to find out what our customers say about us.

4.95 Average - Based on 3261 Reviews
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Trude C.
I initially took out a bridging loan with a different lender which was for 18 months. This was for a barn conversion and unfortunately along the way we had several unexpected problems. When the loan became payable I could not envisage making the payment due on time so 2 months before I approached my original lender to extend which was not possible although they offered me an alternative but I couldnt understand the payment method so I decided to shop around for something simpler. I went on line and was immediately contacted by Geoff Mossman of Simply Lending. I explained my predicament and my time scale of 2 months to pay off my 1st lender and to sort out a further loan. From day one I felt confident and in safe hands with Geoff. He came up with an offer almost immediately and phoned me at every stage of the paperwork which he made so simple for me to understand. I finished up re mortgaging my home with a very reputable building society and I have put it up for sale and the barn is nearly complete so we can move in soon. When I needed to speak to Geoff he always answered the phone and would phone back straight away which today is a big plus. He always promised me we would meet the deadline for the first repayment we did easily stress free journey. I got a much better deal than the 1st lender win win. Thank you to an honest professional company, my advice is if you find yourself in a similar position as mine do not bury your head in the sand there a good people out there that will give you genuine advice thanks Geoff, Regards Trude
20/05/2024
Mark B.
We were lucky enough to find Geoff from Simply in November. We had a complex transaction on multiple properties to complete that kept throwing up issue after issue. We were at the stage on several occasions where another broker would have thrown the towel in. Luckily for us, it wasn’t the case with Simply. Above and beyond at every stage. First class communication at every single step of the way. No extra or hidden fees for the additional work that could never have reasonably been seen in advance. Any time we are looking for a broker, there’s only one place we will call. Thankyou Geoff and everyone at Simply for your efforts in getting these purchases across the line! We are grateful for everything you did to make it happen!
13/05/2024
Lynn M.
Fantastic service , Zoe and Alex were amazing so patient and understanding, I would highly recommend to anyone, nothing was a bother to them and got the job down, really appreciate you looking after me. Thanks again
23/04/2024
Ian C.
Adrian and Kerry were fantastic at securing a mortgage for us given a challenging set of circumstances, both were friendly and on hand to answer questions and concerns at every stage of the application process through to offer. Unfortunately due to an improved situation we were able to secure a better offer elsewhere so didn't proceed, however, despite this it doesn't detract from the excellent work Simply do for people with challenging and difficult circumstances. I would highly recommend, especially if you think you can't get a mortgage!
23/04/2024
Andrew L.
I can't speak highly enough about this company. Extremely professional, top interpersonal skills from their employees. I need to mention Michael who worked tirelessly to get me the best deal and get me the amount I needed to purchase the property we really wanted. Jackie was our Case Manager and was so good. The communication throughout the process was excellent.
15/04/2024
Say O.
As a first-time homebuyer, navigating the labyrinth of mortgage options was daunting. Thankfully, I stumbled upon Shelagh, Louise and Paige and my journey towards homeownership transformed into a smooth and seamless experience.
11/04/2024
Parveen
Exceptional service. Regular updates. Very professional and polite. We were successful with only them!
10/04/2024
Hasan M.
Thanks to simply team. Special thanks to Zoe and Mathew . Our case was difficult but the way they handle it was outstanding. Customer service was superb. .
10/04/2024
Blue M.
Absolutely brilliant from start to end. I worked with Caroline and Jackie who were both knowledgeable and responsive.
10/04/2024
Claire L.
Truly efficient service provided by Simply Lending from start to finish with our remortgage process. Highly recommend. I wouldn’t use anyone else now. Communication has been great, we have been kept updated every step of the process.
25/03/2024
Deborah S.
Thank you to Simon and Kerry for sorting our mortgage, really impressed.
23/03/2024
Anonymous
Fantastic service all round!
22/03/2024
Ramil S.
All the staff ive dealt with were fantastic. They help us until completion.
20/03/2024
Stephanie M.
We couldn’t be more happy with the service we have received from Simply Adverse, especially Jamie and Tia! They went above and beyond for us, communication was brilliant and we were kept up to date every step of the way. Would highly recommend!
19/03/2024
Megan R.
Caroline and Pedro have been a dream. They’ve helped me and my partner, who are first time buyers, through the whole process and managed to secure us a mortgage for our dream house. They have been super patient with us with our many questions and collating of documents ready for applications. Super friendly and welcoming. We never felt like we couldn’t come to them. Louise our Case Manager has also always been on hand for additional support, ensuring that we are up to date and guiding us through our paperwork. We are very grateful for everyone’s help and support, and hope that Caroline and Pedro get to take the family to Japan some day! Thanks all 😊
18/03/2024
Simon H.
Very helpful throughout the whole process we were provided with constant updates and being first time buyers and having no idea about the process this was very helpful
18/03/2024
Keith S.
Simon Osborne has held my hand all the way through this process with patience and understanding and then got the correct mortgage. The problems I faced due to a past/historical, adverse credit rating he tackled and even when my chain collapsed he stuck with me until we finally got the formal offer ready to move into our new house. Both Kerry Bates as a case manager and Simon throughout have been great.
14/03/2024
Narender P.
Adverse Simply stands out as the top-tier mortgage broker. Their exceptional professionalism and client-centric approach are truly impressive and refreshing. They efficiently assisted me in securing a mortgage. Lilly and Max excelled in both knowledge and customer care, making the entire experience outstanding.
13/03/2024
Stuart C.
After getting in touch and speaking with Adrian, the whole process has been very smooth and it has really taken away a lot of the stress taht comes with being first time buyers. During the initial stages, Adrian was friendly, professional and clear. Any queries I had were immediately answered. Going through the application stage after our DIP, Max was a massive help and has kept us up to date with every step of the application process. The turnaround from getting a decision in principle to our mortgage offer was very quick and it is a testament to how well Simply Adverse work. Thank you both - we are incredibly happy with the service provided.
13/03/2024
Narend P.
Excellent service. Great customer service and customer care. They understood the requirements very well and tailored their solution accordingly. I am very impressed with their professionalism, industry knowledge and quick turnaround.
13/03/2024
Aimee
These guys are amazing ! We have used them.twice now and they couldn't be more helpful and there for you every step of the way. Thankyou to zoe and aimee for all your help you are fantastic !!
08/03/2024
Robert M.
Great service highly recommend
06/03/2024
Stephen
Very happy with the speed they were able to help me remortgage.
05/03/2024
Spencer
The team at simply were outstanding they listen to your needs help you through the applications. It was an easy process they did all the work. Very professional they know all the systems and get a great deal to match your needs. I would like to give Lilly & Zoe a special thankyou for there exceptional hard work.
28/02/2024
Alexander O.
I am grateful for the professional and excellent service that the whole team provided us in helping us with a successful remortgage application. Max was very helpful and professional, and we remain grateful to Max and the whole team. I would definitely recommend their services.
28/02/2024
louis
So, we had Aime as our advisor, words can’t express how much she has helped us, she has been at our side from day one, no matter how many questions we had she was always on the end of the phone and email. We are first time buyers so have no clue of mortgage talk, Aime never made us feel silly for asking basic stuff, she is able to break things down to human talk. I couldn’t recommend Aime or the company more. It’s a shame we won’t get to talk to her as often now we have our home. Buy a house with Aime at your side, you’re in safe hands. We love her.
26/02/2024
Nicola
Big thanks to Henri, Liz and all other team members who assisted me in the mortgage application process as a first time buyer. I will be recommending Simply to my friends and family. The staff at Simply made this process a breeze !
26/02/2024
Steven M.
Simon and Kerry were amazing with helping us get our first mortgage! Great company very friendly and very helpful!
26/02/2024
Just P.
Excellent service. Have excellent knowledge regarding different types of mortgages. Highly recommended.
23/02/2024
Andrew H.
Required additional borrowing and existing lending unwilling to help. Caroline and her team managed to place a deal at a great rate. Once a provisional agreement was obtained Jackie manage the process right through to the day money was received, held our hands all the way - THANK YOU Ladies
23/02/2024
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4.95 Average - Based on 3261 Reviews

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