Simply Adverse Reviews – What Our Customers Say

Fantastic service , Zoe and Alex were amazing so patient and understanding, I would highly recommend to anyone, nothing was a bother to them and got the job down, really appreciate you looking after me. Thanks again

Adrian and Kerry were fantastic at securing a mortgage for us given a challenging set of circumstances, both were friendly and on hand to answer questions and concerns at every stage of the application process through to offer. Unfortunately due to an improved situation we were able to secure a better offer elsewhere so didn't proceed, however, despite this it doesn't detract from the excellent work Simply do for people with challenging and difficult circumstances. I would highly recommend, especially if you think you can't get a mortgage!

I can't speak highly enough about this company. Extremely professional, top interpersonal skills from their employees. I need to mention Michael who worked tirelessly to get me the best deal and get me the amount I needed to purchase the property we really wanted. Jackie was our Case Manager and was so good. The communication throughout the process was excellent.

As a first-time homebuyer, navigating the labyrinth of mortgage options was daunting. Thankfully, I stumbled upon Shelagh, Louise and Paige and my journey towards homeownership transformed into a smooth and seamless experience.

Exceptional service. Regular updates. Very professional and polite. We were successful with only them!

Thanks to simply team. Special thanks to Zoe and Mathew . Our case was difficult but the way they handle it was outstanding. Customer service was superb. .

Absolutely brilliant from start to end. I worked with Caroline and Jackie who were both knowledgeable and responsive.

Truly efficient service provided by Simply Lending from start to finish with our remortgage process. Highly recommend. I wouldn’t use anyone else now. Communication has been great, we have been kept updated every step of the process.

Thank you to Simon and Kerry for sorting our mortgage, really impressed.

Fantastic service all round!

All the staff ive dealt with were fantastic. They help us until completion.

We couldn’t be more happy with the service we have received from Simply Adverse, especially Jamie and Tia! They went above and beyond for us, communication was brilliant and we were kept up to date every step of the way. Would highly recommend!

Caroline and Pedro have been a dream. They’ve helped me and my partner, who are first time buyers, through the whole process and managed to secure us a mortgage for our dream house. They have been super patient with us with our many questions and collating of documents ready for applications. Super friendly and welcoming. We never felt like we couldn’t come to them. Louise our Case Manager has also always been on hand for additional support, ensuring that we are up to date and guiding us through our paperwork. We are very grateful for everyone’s help and support, and hope that Caroline and Pedro get to take the family to Japan some day! Thanks all 😊

Very helpful throughout the whole process we were provided with constant updates and being first time buyers and having no idea about the process this was very helpful

Simon Osborne has held my hand all the way through this process with patience and understanding and then got the correct mortgage. The problems I faced due to a past/historical, adverse credit rating he tackled and even when my chain collapsed he stuck with me until we finally got the formal offer ready to move into our new house. Both Kerry Bates as a case manager and Simon throughout have been great.

Adverse Simply stands out as the top-tier mortgage broker. Their exceptional professionalism and client-centric approach are truly impressive and refreshing. They efficiently assisted me in securing a mortgage. Lilly and Max excelled in both knowledge and customer care, making the entire experience outstanding.

After getting in touch and speaking with Adrian, the whole process has been very smooth and it has really taken away a lot of the stress taht comes with being first time buyers. During the initial stages, Adrian was friendly, professional and clear. Any queries I had were immediately answered. Going through the application stage after our DIP, Max was a massive help and has kept us up to date with every step of the application process. The turnaround from getting a decision in principle to our mortgage offer was very quick and it is a testament to how well Simply Adverse work. Thank you both - we are incredibly happy with the service provided.

Excellent service. Great customer service and customer care. They understood the requirements very well and tailored their solution accordingly. I am very impressed with their professionalism, industry knowledge and quick turnaround.

These guys are amazing ! We have used them.twice now and they couldn't be more helpful and there for you every step of the way. Thankyou to zoe and aimee for all your help you are fantastic !!

Great service highly recommend

Very happy with the speed they were able to help me remortgage.

The team at simply were outstanding they listen to your needs help you through the applications. It was an easy process they did all the work. Very professional they know all the systems and get a great deal to match your needs. I would like to give Lilly & Zoe a special thankyou for there exceptional hard work.

I am grateful for the professional and excellent service that the whole team provided us in helping us with a successful remortgage application. Max was very helpful and professional, and we remain grateful to Max and the whole team. I would definitely recommend their services.

So, we had Aime as our advisor, words can’t express how much she has helped us, she has been at our side from day one, no matter how many questions we had she was always on the end of the phone and email. We are first time buyers so have no clue of mortgage talk, Aime never made us feel silly for asking basic stuff, she is able to break things down to human talk. I couldn’t recommend Aime or the company more. It’s a shame we won’t get to talk to her as often now we have our home. Buy a house with Aime at your side, you’re in safe hands. We love her.

Big thanks to Henri, Liz and all other team members who assisted me in the mortgage application process as a first time buyer. I will be recommending Simply to my friends and family. The staff at Simply made this process a breeze !

Simon and Kerry were amazing with helping us get our first mortgage! Great company very friendly and very helpful!

Excellent service. Have excellent knowledge regarding different types of mortgages. Highly recommended.

Required additional borrowing and existing lending unwilling to help. Caroline and her team managed to place a deal at a great rate. Once a provisional agreement was obtained Jackie manage the process right through to the day money was received, held our hands all the way - THANK YOU Ladies

We cannot thank Caroline, Jackie, Pedro and the team at Simply Lending enough!! They truly went above and beyond to help us with our mortgage application for our first home. As first time buyers, we really appreciated all the time and support they gave us with understanding the journey and processes that follow - the teams attentiveness, professionalism and communication throughout made what could have been a really stressful situation an enjoyable one. They exceeded all expectations, were there for us whenever we needed and ensured all matters were addressed extremely quickly. The customer service at Simply Lending is one of the best we have ever experienced and would recommend highly to everyone! We will certainly be using Simply again in the future. Thank you again to Caroline, Jackie and Pedro for your help!

Amazing, person centered friendly and caring service. 5 stars every time and I have already recommended them to friends. Not once was I made to feel silly asking questions, everything was fully explained and they genuinely want to help you get the right product for you.